An Unhappy Encounter With A DCF Employee

This is the email I sent to Mr. Dwight Thomas, (OSEP’s State Lead for Florida)

June 25, 2020

Today I received a phone call from a DCF employee. She said her name was Sonia Brooks. She said she was calling me from her home phone, as she was working from home. (I can provide that phone number if needed.) Ms. Brooks said she needed to get more information from me regarding the child abuse report I filed against Dr. Roos, the school principal of Neva King Cooper School. As I explained the facts of the complaint I submitted (Allegedly, Dr. Tracy Roos, the school principal of Neva King Cooper (NKC) physically assaulted an African American severely mentally retarded student.) Ms. Brooks became increasingly rude and began shouting at me and interrupted me on several occasions. When I asked if the conversation could be recorded, Ms. Brooks told me that would be impossible, as she was calling me from home. When I asked if I could have the name and phone number of Ms. Brook’s supervisor, she sighed and said, “I knew it would come to this.” She then hung up on me. I called up the 800 phone number for DCF to report this. The person at the DCF 800 phone number gave me four different phone numbers to report this incident. I called all four numbers. On all four numbers, I was asked to leave a message.

Mr. Thomas, you have supposedly opened up an investigation/complaint with your office regarding the EIGHT YEAR on-going crisis at NKC. My concern is that both your office (OSEP State Lead for Florida) and DCF intends to do either a sham investigation, or no investigation at all about the crisis involving the two NKC administrators. I have heard nothing from you since you supposedly filed a complaint on my behalf and I am wondering if your office intends to be as unhelpful as DCF seems to be. Please keep me informed of all developments regarding my complaint. My fear is that as has happened in the past with other agencies I have contacted, your office will do little or nothing to protect severely mentally retarded children from two allegedly very abusive and dangerous school administrators.

Mr. Thomas, can you please put me in contact with a DCF employee who will not shout at me or hang up on me? The chances of this happening are improved if the phone call is recorded.

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